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FAQ

FAQ: FAQ

An Introduction

BLG Nursery is a brick & mortar plant nursery located in the heartlands of East Punggol. 
Conveniently located at the exit of Riviera LRT Station, we serve as the neighbourhood's one-stop garden center bringing varieties of plants & gardening materials, and to share the joy & knowledge of plants while being close to home. Follow us on Instagram @blg.nursery to keep updated with new launches.

Spread the love of being a plant parent whether you're new, or a veteran!

Nursery Opening Hours

Our Nursery Store is open daily: 8.30am-8pm

Our Office phone line operating hours: 9.30am-6pm (Monday-Friday excluding PH)

What is available for sale online?

Online Collections:

We periodically list some plants on our social media stories. These would be a selection of the collector plants. You may also email or chat with us on the social media platforms to enquire about certain plants and we'll be more than happy to assist!

 

To shop our full range of plants, visit us at: 32 Punggol East, #01-06 Singapore 828824.

If you have any inquiries you may contact us at sales@blg-group.com or message us on Instagram @blg.nursery

 

Follow us on Instagram and facebook for updates!

What are the payment options?

Online: We accept PayNow or bank transfer as payment methods.

In-Store: We accept Cash, NETS, PayNow and PayLah as payment methods.

What is your return/exchange policy?

We accept exchanges on unused items(excluding live plants) in their original condition and unopened packaging within 7 days of delivery. If you'd like to make an exchange, please contact us and we will reply with further instructions. We do not accept returns or exchanges of live plants.

Handling Damage:

Please examine your order for upon receipt. If there are any issues with your order, please send photos of the item(s) within 48 hours of receiving your purchase to sales@blg-group.com or @blg.nursery on Instagram direct message. 

Please retain any damaged items until receiving further instructions in order to be eligible for a replacement.

 

Delivery Fees:

Delivery fees are non-refundable, and the customer is responsible for the cost of return delivery fees if requested.

 

*The BLG Nursery & Services Pte Ltd reserves the right for the final decision.

**The BLG Nursery & Services Pte Ltd reserves the right to alter this policy at any time.

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